Privacy Policy
How we collect, use, and protect your personal information in accordance with Australian privacy laws
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Overview
Nunki Web Development ("we," "our," or "us") is committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This Privacy Policy explains our practices in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
Entity Details:
- Business Name: Nunki Web Development
- Contact: contact@nunki.com.au
- Location: Brisbane, Queensland, Australia
- Effective Date: 1 November 2024
Information We Collect
Personal Information
We collect personal information that you voluntarily provide to us when:
- Contacting us through our contact form or email
- Requesting a quote or consultation for web development services
- Subscribing to our newsletter or technical updates
- Engaging our services under a contract
This may include:
Technical Information
We automatically collect certain technical information when you visit our website:
- IP address and general location (city/state level)
- Browser type, version, and language settings
- Device type, operating system, and screen resolution
- Pages visited, time spent, and referring websites
Cookies and Analytics
We use essential cookies for website functionality and may use analytics tools like Google Analytics or Plausible to understand website usage patterns. We do not use tracking cookies for advertising purposes. You can control cookie preferences through your browser settings.
How We Use Your Information
Business Purposes
- Responding to inquiries and providing quotes
- Delivering web development services
- Managing contracts and billing
- Providing customer support
Website Improvement
- Analyzing website performance and user experience
- Ensuring website security and functionality
- Developing better content and services
- Identifying and fixing technical issues
Legal Basis for Processing
Under Australian privacy law, we process your personal information based on:
Information Sharing and Disclosure
We Do NOT Sell Your Data
We do not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is not a commodity to us.
Limited Sharing Scenarios
We may share your information only in these specific circumstances:
Third-Party Services
We may use these trusted services to support our operations:
Data Security and Retention
Security Measures
Data Retention
We retain personal information only as long as necessary for the purposes outlined in this policy:
Data is securely deleted when no longer needed, unless required by law to retain longer.
Your Privacy Rights
Under Australian privacy law, you have the following rights regarding your personal information:
Access
Request copies of your personal data
You can request access to the personal information we hold about you and receive a copy in a commonly used format.
Correction
Update incorrect or incomplete data
Request correction of any inaccurate or incomplete personal information we hold about you.
Deletion
Request removal of your data
Request deletion of your personal information, subject to legal and business requirements.
Withdraw Consent
Opt out of processing based on consent
Withdraw consent for specific uses of your information, such as marketing communications.
How to Exercise Your Rights
To exercise any of these rights, please contact us at:
We may need to verify your identity before processing requests. If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
Contact Us & Complaints
Contact Information
Privacy Complaints
If you believe we have breached your privacy, please contact us first. If unsatisfied with our response, you can lodge a complaint with:
Phone: 1300 363 992
Email: enquiries@oaic.gov.au
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make material changes, we will:
- Notify existing clients and subscribers via email
- Post a prominent notice on our website
- Update the "Last Modified" date at the top of this policy
Your continued use of our website and services after policy changes constitutes acceptance of the updated terms.
Questions About Your Privacy?
We're committed to transparency and protecting your personal information. If you have any questions about this Privacy Policy or how we handle your data, don't hesitate to reach out.
Contact Us